Finishing your basement is a big job that comes with a load of questions. You want to make sure all your concerns and questions are answered, but you also want to make sure you are asking the right questions. Before going with any team, make sure to ask these questions to your basement finisher.
Are you licensed and insured?
Safety and security are a high priority for many homeowners, especially when they are letting others into their homes. An important question that gets skipped is asking your finisher if they are bonded, licensed and insured. A company with bonded workers has a security plan for homeowners where if the workers do not finish the project, the bond provides compensation for property owners. A bonded business guarantees payment if certain conditions are met or reimbursement if they do not fulfill their contract. Having a license means that the company can legally work on your home. And working with an insured company ensures that if the employee gets hurt at your home during a job, you are not financially responsible for their medical expenses. If you work with Valor Home Services, we are bonded, licensed and insured, so you can feel safe and comfortable with any project that we do.
How long have you been in business?
While looking for a basement finisher, you are going to want to know how long they have been in business. You are going to want to know if the company has worked with many clients and has had a successful business. Typically, the more time the company has been around, the better service and outcome you will have. If you cannot find any information or they refuse to tell you about how long they have been working on kitchens or how long their lead remodeler has, then it is time to move on to the next company. Valor Home Services has been working in homes for over 25 years.
How long will it take to finish my basement?
Before agreeing to let a remodeler come into your home, you need to know how long it will take to finish your basement. Without a schedule, a project that should only take a couple of weeks will take months or even longer to complete. Or even worse, your contractor may end up never finishing your remodel. Valor Home Services can take anywhere from one to eleven days depending on the size and what all needs to be done.
Do you offer a warranty?
Do you want additional protection even after the project finishes? Accidents happen, and your basement can incur damage. You need to ask the basement remodeler if they offer or include any warranties or guarantees. At Valor Home Services, we have a Craftsmanship Guarantee. This warranty covers the labor of the project for three years. It does not protect the product though. Instead, every product will vary depending on the manufacturers’ guarantee or warranty.
How often will we communicate about the basement’s progress and in what manner?
You do not want a contractor to keep you in the dark. Instead, you want a company that will give you updates and talk to you about the whole process. From day one, our goal is to be 100% transparent. In fact, one of our three promises is better communication. Before starting the project, our team will email, call and text you with the next steps and reminders. When our team does head to your home, we send ‘on my way’ messages before reaching your property. During the renovation, we will give you updates on the progress as well as notifications if supplies and materials ship and arrival dates. You are also welcome to call us at any time.
Do you offer financing?
If you cannot pay everything up front, you need to ask about their payment plan or financing options. Every company is different when it comes to how they handle payments. To learn about what we can offer, give us a call today. Our team is happy to break down our costs. Don’t forget to ask about our exclusive offers to help reduce the costs of your basement renovation.
Can I see past work?
Anytime you work with a basement remodeler, you should ask for photos or videos of their past work. You always need to see past projects photos to see if the company can provide you with what you need. If you are looking for our project photos, you can find them on Facebook, LinkedIn, Instagram, Pinterest and Nextdoor. You can also check out past customer reviews on our website.
Do you have a designer to help me with my selections?
When finishing or remodeling your basement, you may have a lot of ideas, but you want a designer to help you narrow down your ideas and determine what can happen. However, not every company offers a designer. Instead, they only have their production team. To make sure your wants and needs come to fruition, you need to sit down with a designer to find what will and can happen. At Valor Home Services, our team has a designer that will sit down with you and finalize your selections.
You don’t have to look far for a stress-free basement renovation team that does not mind answering all your questions — Valor Home Services. Finish your basement this year by calling us today.