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Valor Home Services - Flooring | Handyman | Bathroom Remodeling | Belleville IL | St Louis MO

Questions You Should Ask Your Contractor

Have you ever worked with a contractor that does not answer your questions, does not show up on time and does not give you quality work? Never let that happen again by checking out these questions you should ask your contractor before working with them. 

How long have they been in business?

While looking for a contractor, you are going to want to know how long they have been in business. You are going to want to know if the company has worked with many clients and has had a sucessful business. Typically, the more time the company has been around, the better service and outcome you will have. 

How long is their workmanship guarantee?

A workmanship guarantee is a refund you get if you are not 100% satisfied with the project’s outcome. Some companies do not have this guarantee, while others only allow a small refund. Do not let this happen to you. At Valor Home Services, we offer up to $500 depending on the job and its size. 

Do they have a dedicated after-hours phone number in case of an emergency?

Emergencies happen, and you are going to want a home service company that has a way for you to contact them after business hours. You never want to be stuck with a company that only handles things Monday through Friday from 9 AM to 5 PM. Remember this is your house, where you want to feel safe and protected. Always feel that way by working with a company that has a dedicated after-hours phone number. 

Will I have a dedicated team working on my job?

Contractors typically work on many projects and houses at the same time. Due to this, they sometimes can confuse homes with each other. That is why you are going to want to have a dedicated team working on the job. You will want to see who will be apart of the team, how often they will come over and who is overseeing everything.

What is your working day like?

Since you will have multiple people coming in and out of your home for many days at a time, you are going to want to know everything that happens. When you meet with a home service company, make sure to ask what their working day is like. Ask questions like:

When will they start?

When do they take breaks?

When do they call it a day? 

What is the process of the project?

How will you clean up at the end of the day?

Home projects usually create some messes. Therefore at the end of each day and the end of the project, cleaning up has to happen. Before you let these contractors in your home, question them about how their cleanup works or if you need to make room to store their tools and equipment. Some companies like Valor Home Services will even throw away old flooring or materials for their clients. 

These were just some of the questions you should ask. We created our own list as well that you need to check out. And if you are ready to install new flooring, place hardwood floor refinishing or complete handyman tasks, then contact us today